We ship everything within 48 hours. We use USPS, Fed-Ex and UPS as providers based on shipping costs. Special shipping can be arranged if contacted before purchase.
Items that are purchased with the need for delivery need to be arranged before sale. Simply email for a quote and estimated delivery date.
We offer a 30 day return on all purchases. Items must be returned in same condition and the same packaging as delivered. If damage occurs during shipping, contacting the shipping company is buyer’s responsibility. All returned item shipping expense is the responsibility of the purchaser. There are NO RETURNS on items that utilize software or items such as harmonicas and mouthpieces for hygiene reasons.
Here are a few of the most common questions we get.
No. At this time, we do not offer on line account payments. We are looking to the convenience in the future.
Yes. Unless items is notated out of the stock or on backorder, items are in stock and immediately available.
One of our most asked question. Values on instruments vary widely. We offer an on-line appraisal that can better give you an idea of value. Follow the Appraisal link on the home page for more details.
Yes. Depending on our stock and current needs, we very often purchase instruments. You will need to bring the instrument or piece of equipment in for personal inspection. Items will need to be left at our Cape location for evaluation. We usually have an answer within 24 to 48 hours or drop off.
Yes. Call or message the store to get a quote and availability.
Hahahaha – not even close! We have been here so long with almost 30,000 square feet, we don’t even know everything that is here. If you are looking for something specific you don’t find posted, simply chat or email us. Good chance we have it.